Willow Tree Images | Potsdam, NY Family, Newborn, Maternity & Senior Photography | FAQ

Professional photography in St. Lawrence County, NY

What types of photography do you offer?

My custom photography services are tailored to families, children/babies, newborns, maternity, high-school seniors, and couples/engagements.  Detailed session information and a portfolio can be found by browsing the links at the top of this page.  

What do you mean by "custom" photography?

Because I'm a self-employed photographer, I'm not required to follow or enforce a specific set of rules and restrictions like the photographers at chain-store portrait studios are (tight limits on session length, restrictions on creative control for posing, location/travel restrictions, etc.).  My clients hire me as an independently contracted artist, and together with my creative vision and theirs, we work together to create a photographic experience that is uniquely tailored to them.

How long do your photo sessions typically last?

The length of a session varies by session type, but most take about an hour.  Newborn sessions take longer, typically lasting anywhere from 2-3 hours.  More session-specific information can be found in the "services" drop-down menu at the top of the page.

How far in advance do I need to schedule my session?

It depends on how strict your schedule is, how booked I am, the type of session you're interested in, and the time of year, among other things.  For example, if you are only available on Saturday afternoons, your yearbook deadline for your senior headshot is in 2 weeks, and it's already September, you probably won't have much luck if you call and ask "are you free this weekend?"  As a general rule I usually suggest booking at least 1-2 months in advance; however, since all sessions are booked on a first-come/first-served basis, the sooner you contact me the better chance you'll have of getting the date and time you want.

If I schedule an outdoor session, what happens if it rains that day?

First and foremost, don't worry - nature is unpredictable, so this happens frequently.  If you've booked an outdoor session, I will keep an eye on the weather forecast as your session date approaches and contact you if it doesn't look good.  Depending on the severity of the weather, we may keep the originally scheduled date but just change the time, or switch to another day later in the week, or pick a different location for the session.  Sessions that are re-scheduled due to the weather are always given priority booking, so don't worry - you won't have to wait as long as you would for a newly booked session.

What time of the day are sessions usually held?

This depends on the type of session, the location, and the time of year:

  Outdoor sessions are scheduled according to the sun, not the clock.  I usually hold outdoor sessions on weekday evenings, about an hour before sunset, when the sun is lower in the sky and the light is softer and more even.  During the mid-summer months, this can be anywhere from 7pm-8pm; as fall approaches and the sun starts setting earlier this usually changes to around 5pm-6pm (or even as early as 4pm once Daylight Savings ends).   

Indoor sessions aren't as dependent on the sun or weather, but I do limit them to certain times so I can reserve space for sessions that need to be rescheduled at the last minute (rain-dates, newborns born early, etc.).

Newborn sessions are held on weekday mornings, typically around 9am/10am.  Otherwise, weekday mornings are reserved for editing, client correspondence, scheduling, and other business tasks.

Friday evenings, Saturdays, Sunday mornings, and holidays are reserved for my own family; I do not hold sessions on these days.

If I book a maternity session, is there a discount if I return to you again for newborn photos?

Yes; clients who pre-book a maternity, newborn, and/or 1st 48 session at the same time are given a discount off the regular session fee of the additional session.  Clients who pre-book all three of the above sessions are given a discount off both additional sessions.  More details on Bump & Baby Combo pricing can be found in the "services" drop-down menu at the top of the page.

What should I wear to my session?  Do you provide props, etc?  Am I allowed to bring my own? 

A wardrobe guide, session preparation tips, and other helpful information can be found in the "client access" drop-down menu at the top of the page.  Once you've booked your session, I strongly encourage you to review these PDF documents, as they explain in much more detail what you can expect on the day of your session and how you can best prepare. 

How long after my session will I be able to see my proofs?

Most proofing/sales sessions are held about 2 weeks after your session.  In the meantime, I typically post 1-2 "sneak peeks" from your session on the Willow Tree Images Facebook page, in which you are welcome to tag yourself and other session members.  Additional information about what to expect after your session can be found in the session guide PDF mentioned above.

How long will it take for my prints to arrive once I've ordered them?

Standard products such as prints, canvases, etc. which do not require any customization/design are typically available for pickup (or drop-shipment if you prefer) within 1-2 weeks.  Custom-designed products such as press-printed cards, albums, etc. take longer due to the extra time required for client proofing, etc.

The images on your Facebook page are watermarked - will my prints have your watermark on them too?

For the purposes of copyright protection, all images posted online (on my website, blog, Facebook, etc.) are secured with a low-opacity watermark including my business name and website.  Printed images are still copyrighted to me, but they do not include a visible logo or watermark.

Can I download or print the "sneak peeks" from my session that you post on your Facebook page?

You are welcome to tag yourself in any of the images I post and/or share them to your own timeline using the "share" button on the original image.  You are not allowed to copy, download, print, crop/remove my watermark, or post any of my images in such a way that conceals my name as the original creator of the image.